ENCANTOS ECOTOURS TERMS & CONDITIONS OF BOOKING ACTIVITIES

You are required to read and agree to the Terms and Conditions of Aire Libre Inc. d/b/a Encantos Ecotours set out below before continuing the purchase process. Please note the following: Purchases on Encantos Ecotours are instant and non-refundable. Encantos Ecotours recommends you consider purchasing the Encantos Ecotours Cancellation Cover. Under the Encantos Ecotours Cancellation Cover, you may be entitled to make a claim if your activity is cancelled due to bad weather or illness. This website is owned, managed and powered by Encantos Ecotours. The supplier name on your credit card statement and receipt will be "Aire Libre Inc." If you have any queries please call our Customer Service Team who will be pleased to assist you: (787) 272-0005, or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

  • TERMS AND CONDITIONS

This Website is owned and operated by Aire Libre Inc. d/b/a Encantos Ecotours. Use of this Website is subject to these Terms and Conditions.

  • APPLICATION OF TERMS AND CONDITIONS

These Terms and Conditions apply to any booking made through the website whether or not you are the activity participant (person actually undertaking the activity purchased on the website) or the original purchaser. If you are the original purchaser, it is your responsibility to fully inform all participants of these Terms and Conditions. Please read these details and contact us if you need any further information or explanation. These Terms and Conditions are the most current of Aire Libre Inc. d/b/a Encantos Ecotours. "Encantos Ecotours" means Encantos Ecotours and its parent and/or subsidiaries unless otherwise specified. "Website" means the whole or any part of the web pages located at www.encantosecotours.com., www.ecotourspr.com, any derivation of these web page addresses and all associated affiliate websites, partner websites and other links to and from these websites. "We" and "us" refers to Encantos Ecotours, and "our" has the same meaning. Headings are for convenience and are not to be used to interpret these Terms and Conditions.

  • BOOKING

The person making a booking acknowledges to have accepted these Terms and Conditions on behalf of everyone named in the booking. By booking an activity using the website you are agreeing to the following: Encantos Ecotours is an operator, as well as a booking agent. Encantos Ecotours acts as agent for a third party supplier ("activity supplier") for the purposes of marketing the activity suppliers service. Encantos Ecotours does not guarantee that the website is free from errors or faults; we will however make our best efforts to ensure that the information available on the website is accurate.

  • CANCELLATION OF AN ACTIVITY

It is recommended that at the time of booking, you consider purchasing the Encantos Ecotours Cancellation Cover, insurance cover for the purchaser, in certain circumstances, for losses incurred if the activity is cancelled by you or the activity supplier. If the Encantos Ecotours Cancellation Cover has not been purchased, Encantos Ecotours and/or the activity supplier cannot provide a refund or guarantee exchange. Please note the following: CANCELLATION BY YOU Encantos Ecotours and/or the activity supplier cannot refund or guarantee exchange should you fail to attend at an agreed date, time and place or if you fail to attend a re-scheduled date and time. If you are unable to attend an activity on the confirmed date and time you selected you should immediately contact the activity supplier who will do their best to reschedule the activity. Only customers that have purchased Encantos Ecotours Cancellation Cover may be entitled to a make a claim where the non-attendance by you was due to sickness. Claims will be dealt with individually in accordance with the policy agreement. Changes of mind or cancellation for personal reasons are not covered by Encantos Ecotours Cancellation Cover nor will you be entitled to an exchange.

  • CANCELLATION BY ENCANTOS ECOTOURS AND/OR THE ACTIVITY SUPPLIER

In the event that an activity becomes unavailable on an advertised date or the activity needs to be cancelled for any reason other than weather, you will be re-booked at no additional cost to you. All reasonable steps will be taken to accommodate you on an alternative date for that activity or an alternative date for a similar activity. Only customers that have purchased Encantos Ecotours Cancellation Cover may be entitled to make a claim. Claims will be dealt with individually in accordance with the policy.

  • BAD WEATHER

Many of the activities are weather dependent. You will have our details so you can check if services are affected by bad weather on the day or ahead of your booking. If bad weather affects a booking it will be re-booked at no cost to you. All reasonable steps will be taken to accommodate you on an alternative date. Only customers that have purchased Encantos Ecotours Cancellation Cover may be entitled to make a claim. Claims will be dealt with individually in accordance with the policy.

  • SESSION LENGTHS

Session lengths are approximate and are given as a guide to the total time you will be at their venue. Unless otherwise stated, you will normally take your turn with the activity supplier's other customers and there may be waiting time involved. Any itinerary provided to you is illustrative only and the order of events may change.

  • RESTRICTIONS

Certain activities provided by Encantos Ecotours, or by activity suppliers are subject to minimum age, health or other requirements. Details of each activity requirements are set out on the website under each service. Please read them carefully.

  • PRICES AND CHARGES

Most of our prices are for one person, unless otherwise specified. Any booking made or order placed by you, whether through the Encantos Ecotours website or otherwise, shall be deemed an offer by you to purchase the relevant activities subject to these Terms and Conditions. We reserve the right to change prices without notice. All prices include State Tax at the current rate of 5.5%, a City Tax at the current rate of 1.5% and a Service Charge of 5%.

  • ACTIVITY DESCRIPTIONS

We try to ensure that our advertising information is accurate and up-to-date. However, the content or format of some activities may change slightly from time to time. Activity suppliers will provide final details about each activity. Your participation in each activity is conditional upon your acceptance of the activity supplier's Terms and Conditions . Encantos Ecotours makes no specific representation as to the standard, class, or description of services provided by third parties including the activity suppliers. Encantos Ecotours does not accept liability for any errors or omissions and reserves the right to change information published on the website at any time. The text used by Encantos Ecotours is protected by copyright and must not be copied in whole or in part in any way without the express permission of Encantos Ecotours.

  • MAPS AND PHOTOGRAPHS

Maps are shown for general information and may not necessarily reflect actual routes, locations or services provided. Photographs show places in the geographic areas, but may not be included in the activity. Activity photographs/descriptions are representative only; images are supplied by the activity suppliers. The illustrations (including photographs) used by Encantos Ecotours are protected by copyright and must not be copied in whole or in part without the express written permission of Encantos Ecotours.

  • ACCURACY OF INFORMATION

We have taken all reasonable care to ensure that the content of the website is correct, but all information is subject to change at any time without notice. Encantos Ecotours publishes all information in good faith. As a user of the website you acknowledge that Encantos Ecotours cannot check the accuracy of all information provided by an activity supplier. You should use your own judgment of the accuracy and completeness of any information, opinion, recommendation or other content accessed through the website.

  • NO LIABILITY FOR INCONVENIENCE

Without limiting other clauses in these Terms and Conditions , Encantos Ecotours is not liable for any inconvenience caused or expense incurred by use of the information provided on the website. To the maximum extent permitted by law Encantos Ecotours disclaims all liability for any errors, unauthorized access to your personal information or inaccuracies in information supplied by third parties. Under no circumstances will Encantos Ecotours be liable for direct, indirect, consequential or incidental damages, including but not limited to lost profits or damages. The inclusion of an activity supplier on the website does not indicate that Encantos Ecotours endorses or recommends that provider.

  • LIABILITY DISCLAIMER

Encantos Ecotours makes no warranty or representation regarding the standard of any service to be provided by activity suppliers. Encantos Ecotours has no liability for any act, omission or default, whether negligent or otherwise caused by any activity supplier. Encantos Ecotours has no liability for any loss or damage occasioned by any negligent act or omission of any activity supplier or third party. Where Encantos Ecotours's liability cannot be excluded, such liability is limited to the value of the activity purchased.  Encantos Ecotours does not accept liability for any indirect or consequential loss arising out of the use of or connected with the website or for any products or services purchased from the website. Encantos Ecotours is not liable to you or any other person for any injury, damage or loss however caused in connection with the use of the website or a linked website or occasioned by undertaking an activity purchased from the website. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers. These Terms do not affect a consumer's statutory rights.

  • ©  COPYRIGHT AND  TRADEMARKS  ™

All the material on the website is subject to the copyright of Encantos Ecotours or its third party licensors. You must not reproduce any of the material contained on the website except that you may download a copy of the website to the local hard drive of the computer used to access the website; and print extracts of the website, but only for your personal use. You are not permitted to copy any of the material on the website or otherwise incorporate it into or store in any other website, electronic retrieval system, publication of other work in any other website, electronic retrieval system, publication of other work in any form; or provide a link to the website from another website without Encantos Ecotours's prior written consent. To become an affiliate visit the affiliate section on the website.

  • JURISDICTION

These Terms and Conditions are governed by the laws in force in the Commonwealth of Puerto Rico, and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of the Commonwealth of Puerto Rico, in San Juan.

  • LAW ENFORCEMENT REQUEST

Nothing contained in these Terms and Conditions derogates from Encantos Ecotours's right to comply with law enforcement requests or requirements relating to your use of this Website or information provided to or gathered by Encantos Ecotours with respect to that use. We will not honour any booking, gift certificate or credit (or any portion therein) which we believe have been stolen from the lawful purchaser or have otherwise been acquired using fraudulent financial means.

  • CHANGES TO THESE TERMS AND CONDITIONS

Encantos Ecotours may at any time change or modify all or any part of these Terms and Conditions. The Terms and Conditions in force at the time of the booking will apply.

  • NO WAIVER

Any waiver of a breach of this Agreement shall be in writing signed by the party granting the waiver and shall be effective only to the extent specifically set out in that waiver.

  • ENTIRE AGREEMENT

This Agreement constitutes the entire Agreement between the parties with respect to the subject matter of this Agreement and supersedes all other negotiations, agreements, instruments and other writings between the parties. No variation or waiver of this Agreement or any part thereof shall be effective unless in writing signed by each of the parties.

 
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